Terms of Service

Last Updated: July 1, 2025

1. Acceptance of Terms

By accessing and using Sunbay's real estate platform, you accept and agree to be bound by the terms and provision of this agreement.

These Terms of Service apply to all users of the service, including without limitation users who are vendors, customers, merchants, contributors of content, or users of the service.

You must be at least 18 years old and have the legal capacity to enter into contracts to use our services.

2. Description of Service

Sunbay provides an online platform that connects real estate buyers, sellers, and professionals.

Our service includes property listings, search functionality, communication tools, and related real estate services.

We reserve the right to modify, suspend, or discontinue any aspect of the service at any time.

3. User Accounts and Registration

To access certain features of our service, you must create an account and provide accurate, complete, and updated information.

You are responsible for maintaining the confidentiality of your account and password.

You agree to notify us immediately of any unauthorized use of your account or any other breach of security.

You must be legally capable of entering into real estate transactions in your jurisdiction.

4. User Conduct and Responsibilities

You agree to use our service only for lawful purposes and in a way that does not infringe the rights of others.

You are responsible for all content you post, including property listings, messages, and reviews.

You agree not to post false, misleading, or fraudulent information about properties or transactions.

Harassment, spam, or abusive behavior toward other users is strictly prohibited.

5. Property Listings and Content

All property listings must be accurate, complete, and regularly updated.

You represent that you have the legal right to list or advertise any property on our platform.

We reserve the right to remove any content that violates these terms or applicable laws.

You retain ownership of your content but grant us a license to use it on our platform.

6. Privacy and Data Protection

Your privacy is important to us. Please review our Privacy Policy to understand how we collect, use, and protect your information.

By using our service, you consent to the collection and use of your information as outlined in our Privacy Policy.

We comply with applicable privacy laws, including GDPR, CCPA, and Quebec's Law 25.

7. Fees and Payments

Certain services may require payment of fees. All fees are clearly disclosed before you incur them.

Fees are non-refundable except as expressly stated in our refund policy.

We reserve the right to change our fees at any time with reasonable notice.

8. Limitation of Liability

Sunbay is not liable for any indirect, incidental, special, consequential, or punitive damages.

Our total liability to you for any claims arising from these terms shall not exceed the amount you paid to us in the 12 months preceding the claim.

We do not guarantee the accuracy of property information or the success of any real estate transaction.

9. Indemnification

You agree to indemnify and hold harmless Sunbay from any claims, damages, or expenses arising from your use of our service or violation of these terms.

This includes legal fees and costs incurred in defending against such claims.

10. Termination

We may terminate or suspend your account at any time for violation of these terms.

You may terminate your account at any time by contacting us.

Upon termination, your right to use our service will cease immediately.

11. Governing Law

These Terms of Service are governed by the laws of Canada and the province/territory where our business is registered.

Any disputes will be resolved in the courts of competent jurisdiction in that location.

For Quebec residents, Quebec consumer protection laws may apply.

12. Changes to Terms

We reserve the right to update these Terms of Service at any time.

Material changes will be communicated to you via email or through our platform.

Your continued use of our service after changes constitutes acceptance of the new terms.

Contact Us

For any questions about these Terms of Service, please contact us:

Email: Kalvengauthier@sunbay.ca

Terms of Service | Sunbay